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$36M Raised to Disrupt Pet Insurance
"We set out to build the insurer we’d want for our own pets"
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Issue #173
April 7th, 2025
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Quick Hits:
💵 Cinctive Capital Management LP made a new $627,000 investment in Elanco Animal Health Incorporated
In today’s newsletter, we chat with Jean-Philippe Doumeng, the Co-Founder and CEO of Napo Pet Insurance.
In an exclusive, Jean-Philippe shares how an obsession with solving, not selling, sparked the creation of a radically different kind of pet insurance company. After hundreds of conversations with pet parents, vets, and even claims handlers, he and his team uncovered just how broken the system really was. That insight became the fuel for a ground-up rebuild: in-house claims, human-first service, and a tech stack designed to care, not just process. Here's how they went from insight to impact.
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