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How Customer Behavior Turned Into a $600 Pet Product
Pets kept choosing the product before it even existed. So they finally listened and built it.

Issue #291
January 13, 2026
Quick Hits:

Lauren Berlingeri and Katie Kaps didn't plan to enter the pet market. The HigherDOSE co-founders had built a thriving wellness tech business selling infrared saunas and PEMF mats to biohackers and recovery enthusiasts.
Then their customers' dogs started weighing in.
What you'll learn:
How HigherDOSE identified a $600+ product opportunity by observing customer behavior rather than conducting traditional market research
The strategic timing discipline that separated this launch from typical brand extensions—and why waiting years was the right move
Why veterinary partnerships from day one created competitive advantages that pure consumer brands can't replicate
How design differentiation allowed HigherDOSE to bridge the gap between $120 commodity beds and $700 clinical devices
The brand equity transfer playbook: leveraging existing customer trust, distribution, and pricing architecture to accelerate pet market entry
What the BARK Air partnership reveals about experience-based marketing in premium pet categories
Key differences between human wellness brands entering pet versus pet-native startups building from scratch
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